From the Phone Menu

(Yealink T21P Call Forwarding)

Always Forward

Always Forward will unconditionally forward all calls to the specified telephone number.

To Enable Always Forward from the Phone Menu

  1. Press the Menu softkey
  2. Press 2 for 2. Features
  3. Press 1 for 2. Call Forward
  4. Press 1 for Always Forward
  5. Highlight 1. Always Forward and toggle so it is Enabled
  6. Highlight 2. Forward to and enter the destination telephone number which should receive forwarded calls
  7. Press the Save softkey

To Disable Always Forward from the Phone Menu

  1. Press the Menu softkey
  2. Press 2 for 2. Features
  3. Press 1 for 2. Call Forward
  4. Press 1 for Always Forward
  5. Highlight 1. Always Forward and toggle so it is Disabled
  6. Press the Save softkey

Busy Forward

Busy Forward will conditionally forward all calls to the specified telephone number if the handset is already on a phone call.

To Enable Busy Forward from the Phone Menu

  1. Press the Menu softkey
  2. Press 2 for 2. Features
  3. Press 1 for 2. Call Forward
  4. Press 2 for Busy Forward
  5. Highlight 1. Busy Forward and toggle so it is Enabled
  6. Highlight 2. Forward to and enter the destination telephone number which should receive forwarded calls
  7. Press the Save softkey

To Disable Busy Forward from the Phone Menu

  1. Press the Menu softkey
  2. Press 2 for 2. Features
  3. Press 1 for 2. Call Forward
  4. Press 2 for Busy Forward
  5. Highlight 1. Busy Forward and toggle so it is Disabled
  6. Press the Save softkey

No Answer Forward

No Answer Forward will conditionally forward all calls to the specified telephone number if an incoming call is not answered in a specified amount of time.

To Enable No Answer Forward from the Phone Menu

  1. Press the Menu softkey
  2. Press 2 for 2. Features
  3. Press 1 for 2. Call Forward
  4. Press 3 for No Answer Forward
  5. Highlight 1. No Answer Forward and toggle so it is Enabled
  6. Highlight 2. Forward to and enter the destination telephone number which should receive forwarded calls
  7. Highlight 3. After Ring Time and select the desired time out. Each ring is approx 3 seconds.
  8. Press the Save softkey

To Disable No Answer Forward from the Phone Menu

  1. Press the Menu softkey
  2. Press 2 for 2. Features
  3. Press 1 for 2. Call Forward
  4. Press 3 for No Answer Forward
  5. Highlight 1. No Answer Forward and toggle so it is Disabled
  6. Press the Save softkey