To Enable Forward from the Phone Menu

1. Press the Menu softkey

2. Press 2 for Features

3. Press 1 for Call Forward

4. Press 1 for Always Forward

5. Highlight 1. Always Forward and press on the arrows until the status next to always forward says on

6. Highlight 2. Forward to or press the down arrow until the words Forward to appear and enter the destination telephone number or cell phone number which should receive the forwarded calls

7. Press the Save softkey

It works the same on both desk phone and cordless telephone phone