VoIP vs Landline

Telecommunications play a huge role in any business. It has become one of the biggest growing technologies in the world.

What is Traditional telephony (landline)?

Traditional telephony is a service that rely on additional and larger infrastructures. It normally runs through copper cables and need a PBX (Private Branch Exchange) installed on your premises. The PBX manages the telephone system and allow users to communicate internally and externally. You will need a fixed line for every telephone number you own.

What is VoIP?

VoIP carries voice calls over your existing internet connection. It converts voice data into digital signals and transmit it over the internet. No additional lines are needed as it uses your internet connection to serve as multiple digital phone lines. Technology has grown in the last decade that enable VoIP to be totally hosted off-site and in the cloud.
All you need is a reliable internet connection and VoIP telephones.

Why is VoIP calls cheaper than traditional telephone calls?

VoIP uses your existing internet connection to make and receive phone calls. Therefore, it does not need dedicated physical infrastructures that require constant maintenance and upgrades.

Where features are mostly included, depending on the package, in your VoIP service, with traditional telephony it require additional hardware and software installations per service.
These services include the following:

Virtual Receptionist
A Virtual Receptionist can fill the position of a receptionist through fully automated features. It answers phone calls with recorded messages, direct calls to specific extensions or cell phone numbers anywhere in South Africa, creating remote and home offices as if you are in the same building.

Automatic Call Forwarding
Calls can automatically be forwarded to any number or cell phone of your choice. It can be forwarded to your cell phone whilst traveling or when leaving the office. This feature always makes you accessible.

Speed Dial
3-digit numbers can be set up to call numbers you frequently use.

Others include: