The Do Not Disturb (DND) option can be used to reject incoming calls automatically on the phone. When the DND has been activated callers will receive an automated busy message.

If you need to receive calls from certain numbers while Do Not Disturb is enabled, you have the option of arranging for the approved numbers to still be able to come through.

When DND feature is activated, the IP phone supports displaying a large DND icon on the inactive screen. This will need to be enabled by your system administrator.

The DND can be activated for the entire phone system this called phone mode and is the default option, or it can be activated for each number separately this option is called custom mode and is only available if your system administrator has set it up.

When the DND and the busy forward have both been activated for a specified number, all calls to that specific number will be sent to the arranged designated number.

DND Activation

To activate DND in phone mode:

  • Press the DND soft key when the phone is inactive.
  • An icon on the inactive screen that indicates that DND is enabled.
  • Incoming calls will be rejected automatically and a “n New Missed Call(s)” message that indicates the number of missed calls will appear on the LCD screen.

DND Deactivation

To deactivate DND in custome mode:

  • Press the DND soft key when the phone is inactive.